Questions buyers ask before the first order
Eight questions cover most of what comes up between an enquiry and a purchase order.
What is the minimum order?
Each SKU is priced per box of ten vials. There is no single-box minimum on stock lines, but consignments below ten boxes in total are quoted with courier rates rather than pallet freight, which changes the landed cost more than the goods do. Minimums for custom fills start at twenty boxes per strength.
Do you provide a certificate of analysis?
Yes. Every batch ships with a COA stating the batch number, fill strength, HPLC purity, and where applicable a mass-spectrometry confirmation and endotoxin result. Certificates are issued per lot, not per product, so a buyer can match the paper to the vial in hand.
How are peptides packed for shipping?
Vials are boxed in tens, foam-inserted, then packed into a rigid outer carton. Sensitive lines add an insulated liner and validated cold packs. We do not split a box across two cartons, because partial boxes are the most common source of a customs query.
Can you supply custom strengths or blends?
Yes, from twenty boxes per strength. Custom blends require a specification sheet and a lead time for a pilot lot; the pilot is retained as the reference standard for all later batches of that blend.
Do you offer OEM or private-label packaging?
Vials can be supplied unlabelled, or labelled to a buyer's artwork, from twenty boxes per SKU. Artwork must clear the destination market's own rules before we print it — we do not advise on those rules and we do not print claims we cannot substantiate.
How should lyophilised peptides be stored?
Ambient, dry and dark is adequate for lyophilised powder during normal transit. For storage beyond three months, -20 °C is preferable, and repeated temperature cycling should be avoided. Once reconstituted, the working solution is far less stable than the powder.
What payment terms are available?
Bank transfer is standard for first orders. Repeat buyers can be quoted on document against acceptance or on a deposit balance arrangement. Payment terms are confirmed at quotation, not on the website.
Are these products for human use?
No. Everything listed is supplied for laboratory research use only and is not for human or veterinary use, not for diagnostic use, and not for resale as a medicine. Buyers are responsible for compliance in their own jurisdiction.
Still unclear?
Send the SKU codes you are comparing and we will answer against those specific lines.
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